Find out how to contact us about an order or to give us suggestions. We're always looking for ways to improve our service. We would love to hear from you! Find out about payment, shipping, and return policies, special discounts, and places to buy our books over the counter.
How to Contact Us
Historical Publications Section
Office of Archives and History
4622 Mail Service Center
Raleigh, NC 27699-4622
tel: 919-733-7442 ext. 0 (Monday - Friday, 9:00 a.m. - 5:00 p.m. EST)
Alternate Sales Locations
Books can also be purchased over the counter at the Historical Publications Section in downtown Raleigh at 120 West Lane Street. Click here for driving directions.
Many booksellers and gift shops at museums and historic sites sell selected titles from the Historical Publications Section of the N.C. Office of Archives and History.
Most items offered for sale by Historical Publications Section of the North Carolina Office of Archives and History are available to booksellers and retailers at a resale discount. To establish a bookseller/retailer resale account, please call 919-733-7442, ext. 0.
We regret that booksellers/retailers cannot receive their resale discount through online store purchases. Resale orders must be received by telephone, fax, or mail.
Effective July 1, 2011, all orders by North Carolina residents are charged 6.75% sales tax.
Note that in accordance with North Carolina law, shipping fees for orders placed by North Carolina residents (regardless of delivery destination) or for orders place by out-of-state residents for delivery to any North Carolina address are subject to 6.75% sales tax.
We only accept VISA or Mastercard for payment on this website. You may purchase items by personal check when ordering by mail only.
Due to prohibitive shipping costs, Historical Publications cannot accept orders for delivery to foreign countries, including Canada and the United Kingdom. Similarly orders for delivery to Alaska and Hawaii cannot be accepted.
Shipping is based on the subtotal before tax (if applicable). Delivery normally takes 2 weeks. You will be automatically notified by e-mail when your order is shipped.
If you would like to pick up your order at our office (120 W. Lane Street in Downtown Raleigh) during regular business hours (9 AM - 5 PM, Monday - Friday) and save on shipping costs, select the "Office Pick-up" option when you checkout. You will be notified by email when your order is ready (usually within 24 hours of placing the order).
Out of Stock Items
If an item is out of stock you will be notified by e-mail within 3 days of placing your order.
All sales final.
Please examine our invoices and shipments carefully. Claims for books received in error or in damaged or defective condition must be made within 30 days from the date of the invoice. Please contact us at (919) 733-7442, ext. 0 for instructions.
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